What is GoldKey ID?
GoldKey ID is an internet service which provides users with an online federated identity that is secured with two-factor authentication, utilizing a Gold Connect compatible security token. A GoldKey account gives you access to services such as GoldKey Secure Sign-In and GoldKey Vault Cloud Storage.

What is Gold Connect?
Gold Connect utilizes a federated identity and two-factor authentication to enable you to sign in to participating web sites, access cloud storage, and achieve greater security for your online transactions.

What is two-factor authentication?
Two-factor authentication requires something you have (a security token) and something you know (the token PIN). To sign in, both factors must be present. This provides significantly increased security when compared to common username & password schemes - and helps to protect your online accounts from unauthorized access.

What is a federated identity?
With a federated identity your credentials are always stored with the "identity provider". When you sign in to an online service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials. So you never provide credentials directly to anybody but the identity provider. GoldKey ID is the identity provider for Gold Connect Secure Sign-In.

What is a Gold Connect compatible security token?
Gold Connect compatible security tokens enable two-factor authentication for securing access to online resources as well as offering robust AES-256 encryption for data sent over the Internet and stored at rest.

What is a GoldKey Token?
The GoldKey token can be either a hardware device (USB token or Secure Access Card) or installed on a mobile device, such as an iPhone or Android device. When the token is installed on computers or mobile devices, the "something you have" needed for two-factor authentication is the device the token is installed on.

Why am I asked to enter personal information to sign up for GoldKey ID?
We ask for some personal information during sign-up in order to provide a way for you to securely regain access to your account, if needed, while helping to prevent unauthorized access. Learn more.

How do I regain access to my GoldKey ID?
If you are unable to sign in to your GoldKey account, you can use our Account Recovery process to regain access – and manage the tokens associated with the account.